Shipping policy
At SOLVÉ, we are committed to delivering your order efficiently and reliably, wherever you are in the world. All orders are shipped via tracked delivery, and you will receive a tracking number once your order has been dispatched.
Processing Time
Orders are typically processed and dispatched within 2–5 business days. In most cases, orders are shipped within 2 business days, though this may vary during peak periods or launches.
Singapore (Domestic Shipping)
Flat Rate: SGD $5
Delivery Time: 2–5 business days
Free Shipping: Available on orders SGD $150 and above
Asia (Selected Countries)
Applicable for selected destinations including Hong Kong, Malaysia, and South Korea.
Flat Rate: SGD $20
Delivery Time: 5–12 business days
Please note that not all Asian countries fall under this category.
Rest of the World
Includes countries such as Australia, Austria, Belgium, and Japan.
Flat Rate: SGD $25
Delivery Time: 7–16 business days
United States
Flat Rate: USD $35
Delivery Time: 8–18 business days
All applicable duties and tariffs are included in your shipping fee — no additional charges upon delivery.
Additional Information
- Delivery times are estimates and may vary depending on customs clearance, local postal services, and unforeseen delays.
- SOLVÉ is not responsible for delays caused by customs, courier disruptions, or incorrect shipping information provided at checkout.
If you have any questions regarding your shipment, please contact our support team at hello@officialsolve.com and we’ll be happy to assist you.
Thank you for supporting SOLVÉ.